Frequently Asked Questions
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Each guest is responsible for booking their own flights. The airport code that you will be flying into is CUN (The Cancun International Airport). We will request flight schedules for all guests closer to travel time, as this information is needed to confirm your round trip transportation to/from the airport.
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Your Initial Deposit of $200/pp is due by October 20th, 2024
50% Payment due by November 20th, 2024
Final Payment due by January 3rd, 2025
Electronic payment reminders will be sent out as we get close to upcoming payment deadlines
DreamTeamCLT will be coordinating and confirming your round trip airport transportation. Closer to travel time when all flights schedules have been confirmed, the team will be requesting flight information.
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Travel Insurance is OPTIONAL and available for purchase at the time of initial deposit. Travel insurance is not automatically included in your package. Insurance is highly recommended as travel suppliers, airlines and resorts often charge fees for trip change/cancellation after your payment has been made. Dreams and Destination Travel if not responsible for penalties or fees should you change or cancel your trip. The cost of insurance is NON-REFUNDABLE once purchased and insurance policies are NON-TRANSFERABLE. The cost of your travel insurance is based upon the per person total package price of your vacation package.
Rates and more details can be found at: http://www.tripmate.com/wpF436G
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CANCELLATION PENALTIES: After November 20th, 2024 your reservation will be subject to the resort group cancellation penalties and will become nonrefundable. All payments are protected with the travel insurance protection, if insurance is purchased. Please review policy information through TripMate to determine if you would like to purchase the group travel protection plan to protect your vacation package.